We have KYC (know your customer) obligations, so in order to withdraw you winnings you will need to verify your account. Here’s how to go about that:
In order to proceed with your withdrawal request we first need to verify your identity. This is very easy to do and will take just a couple of minutes using our secure online verification system.
To get started, just visit the following link and follow the on-screen instructions:
You will also need to make a $20 Bitcoin deposit in the casino. This is for verification purposes only and the funds can be withdrawn with no wagering requirement.
Once you have completed these steps please allow us a little time to complete our review, if we need anything further we will contact you via email.
That’s it. As always our support team are available 24/7 if you have any questions at all.